Shipping policy

đźšš Shipping Policy

Because getting your gear should be as smooth as your last deadlift.

At Gorillabak, we know that when you're fired up and ready to crush your goals, waiting for your gear can feel like a rest day you didn’t ask for. That’s why we’re committed to getting your order out fast, efficiently, and with care — every single time.

📦 Order Processing

Once you place your order, our team hits the ground running. Orders are typically processed and shipped within 1–3 business days (Monday through Friday, excluding holidays). If there’s any delay, we’ll keep you in the loop — because communication is just as important as consistency.

🛤 Shipping Times & Carriers

We ship nationwide (and internationally, where applicable). At checkout, you’ll see available shipping options based on your location. Delivery times vary by region, but most U.S. orders arrive within 2–7 business days after they ship.

Carriers may include:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

You’ll receive a shipping confirmation email with tracking info the moment your order is on the move. Get ready — gains are on the way.

🌍 International Shipping

Yes, we ship globally! Just a heads-up:

  • International orders may take 7–21 business days, depending on customs and carrier timelines.

  • Duties, taxes, and customs fees are the responsibility of the customer.

  • Shipping costs are calculated at checkout based on your location and the size of your order.

âť— Lost, Stolen, or Damaged Packages

Once your package is in the hands of the carrier, we no longer have control over its journey — but we do have your back.
If something goes wrong (lost, delayed, damaged), reach out to us at gorillabakllc@gmail.com and we’ll do our best to help you track it down or make it right.

🔄 Returns? We’ve Got You.

Need to return something? No sweat. Check out our Returns & Refunds Policy — you’ve got 30 days to send back any item in its original condition. We want you to feel just as confident in your purchase as you do in your training.

đź’¬ Need Help?

Our customer support team is always ready to flex their problem-solving muscles.
Contact us at gorillabakllc@gmail.com — we’re fast, friendly, and here to help.

Thanks for choosing Gorillabak. You bring the hustle, we’ll bring the gear.
Now get after it đź’Ą